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Re: Handling increased volume and managing workflow more efficiently?
Thanks for the question, Katie! I thought I'd address your question while we await responses from other users.
First off, it is worth noting that while your increased LOI volume may be getting tough to manage, it still is helping to align your potential applicants with your foundation's criteria in that you're catching this misalignments in the LOI phase rather than the application. I think a good option might be to beef up your LOI a bit by adding some language and perhaps branching logic.
If your LOI clearly communicates your funding priorities and criteria, this could help potential applicants determine what is and isn't a fit. However, in addition to this communication, you can build some questions into your LOI. For example, if you have a minimum or maximum project budget, you could include a relevant question in the LOI. Or, if you only want to fund specific program areas, this could be reflected in an LOI question. You could even use branching to help your LOI adapt to how the applicant responds to these crucial questions.
https://support.foundant.com/hc/en-us/articles/4404568791063-Question-Branching
One other option you might consider is using a restricted process that requires applicants to use an access code that you have provided to them. This would be a very different workflow from your current one, and it would still require fielding potential applicants, but it may allow you to accommodate this increased volume more effectively, depending on your foundation's capacity.
https://support.foundant.com/hc/en-us/articles/4404190263703-Process-Visibility-Types
If you want to chat more about workflow options for this situation, I would also encourage you to contact Support and request a meeting with someone on our Success team; they could look at your existing workflows with you and discuss potential strategies.
Re: January's Top 10 Compass Members!
This month's winner is @DianaMaxwell! Diana is the Senior Grants Manager at the National Trust for Historic Preservation in Washington, DC 🏛️⚱️📜!
Be sure to check your email for a surprise pick-me-up in the next coming days, Diana! 🎉
(Name randomly drawn from pickerwheel.com)
2025 Year in Review
Happy New Year! Scroll through our 2025 Compass Year in Review to see everything we accomplished together. Thanks for contributing, connecting, and being such an important part of our growing community!
In 2025 we had….
654 New members
368 New discussions
734 New comments
285 Contributors
88 Questions answered
134,325 Visits
Top 20 Members of 2025 (totaling 1,878 points)
- @AndreaGerhard
- @SaraNickels
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- @KatieDecker
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- @MeganDeHoog
- @AndrewBusch
- @SusieLotreck
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- @DebbieStanton
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Top Searches (2,342 in total)
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Top Reactions from the Compass Community
- 859 Likes
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Members Who Earned a Caramel for Comments Badge
- @SusieLotreck
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- @elizabethmesserli
- @KatieDecker
- @AaronSpevacek
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I am looking forward to even more contributions in 2026!



