How did you fix your NACHA formatting problem?

nikigraysmith
nikigraysmith Posts: 1
Conversation Starter Photogenic
edited April 17 in Finance & Operations

We’re really hoping to get NACHA working smoothly. While we are able to successfully upload our NACHA files to the bank, there is a formatting issue that’s causing a troublesome delay in the funds being transfered to the recipients. The bank's ACH department is having to manually push the payments through. I understand the NACHA file format is hardcoded and cannot be modified, but I’m wondering if anyone else has encountered a similar issue, and more importantly, how you resolved it.

Even better, if you bank with Synovus and have successfully implemented NACHA, I’d be incredibly grateful to hear what worked for you!

Thanks so much in advance for any insight you can share.