How do you reverse a donation?
AlonzoWilhelm
Posts: 2 ✭
We have a donation posted to a Profile which is actually from several Donors.
We need to reverse the original donation and post the correct donations.
(We have posted a negative donation amount and this works, but we've found you can't edit a negative amount in the Donation record.)
How do you post a reversal of a donation?
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Answers
Hello Alonzo!
We created a Zendesk Ticket for you and support will be reaching out soon!