SmartSimple SupportHub powered by Zendesk - Frequently Asked Questions (FAQ)

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RavinaSangha
RavinaSangha Posts: 1 ✭
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in SmartSimple Product

1. Will I still access support the same way? 
Yes! You’ll continue to access the Support directly from your SmartSimple instance — just like you always have. Only the landing page and ticket interface will have a sleek new look. 

2. Are contact details staying the same? 

Yes, email and phone support remain unchanged: 

📧 support@smartsimple .com 

📞 Your usual support line 

3. What’s new in Zendesk? 

  • A modern, easy-to-use interface 
  • Streamlined ticket tracking 
  • Faster access to help articles and announcements 
  • A more organized way to view and manage your requests 
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